Data Processing Agreement

1. Introduction

This Data Processing Agreement (DPA) is entered into between messagespilot Inc. ("Data Controller" or "we") and you ("Data Processor" or "you"), and sets forth the terms and conditions under which personal data is processed in connection with the provision of our services.

2. Definitions

3. Scope of Processing

messagespilot processes personal data for the following purposes:

• Providing and maintaining our services
• Improving and developing our services
• Complying with legal obligations
• Preventing fraudulent activities

4. Data Protection Rights

As a data subject, you have the following rights under applicable data protection laws:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with a supervisory authority

5. Data Security

messagespilot implements appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction, including:

• End-to-end encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure data backup and recovery procedures
• Employee training on data protection

6. International Data Transfers

If your personal data is transferred to countries outside the European Economic Area, messagespilot ensures adequate safeguards are in place, including standard contractual clauses approved by the European Commission.

7. Data Retention

messagespilot retains personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. You can request deletion of your data at any time, subject to legal obligations.

8. Exercising Your Rights

To exercise any of your data protection rights, please contact us at:

9. Changes to this Agreement

messagespilot may update this Data Processing Agreement from time to time. We will notify you of material changes by posting the updated agreement on our website with an updated "Last updated" date.